ZIMRA’s Public Notice 29 of 2026 reminds Airtime Operators, Spirit Rebate Users, Excise Manufacturers, and Beverage Manufacturers with added sugar to submit excise and special surtax returns on time. Returns must be emailed to designated stations, with payments made via Form 21. The notice stresses immediate settlement of outstanding debts to avoid penalties, interest, or licence suspension, while providing multiple contact channels for assistance
The Zimbabwe Revenue Authority (ZIMRA) has issued Public Notice 29 of 2026 to remind specific categories of taxpayers—namely Airtime Operators, Spirit Rebate Users, Excise Manufacturers, and Manufacturers of Beverages containing added sugar—of their obligations regarding excise and special surtax returns. The notice specifies clear deadlines for submission: Airtime Operators must file returns by the 10th day of the month following the reporting period, Spirit Rebate Users by the 14th day after removal from licensed premises, and Excise Manufacturers together with Beverage Manufacturers by the 15th day after removal from licensed premises.
To ensure compliance, ZIMRA requires that all returns be scanned and emailed to the designated station addresses, with payments processed through the submission of a bill of entry (Form 21). The stations listed include Bulawayo, Chiredzi, Harare, Mutare, and Victoria Falls, each with its own dedicated email address for submissions. This structured system is designed to streamline the process and ensure that returns are properly directed to the relevant offices.
The notice further highlights the importance of settling outstanding returns and debts without delay. Clients who are in arrears are urged to pay immediately, as failure to comply may result in penalties, interest charges, or even suspension or cancellation of operating licences. This underscores ZIMRA’s strict stance on compliance and its commitment to maintaining accountability among taxpayers.
For assistance, ZIMRA has provided multiple communication channels, including a toll-free number, a Netone line, WhatsApp contact, and an email address for its contact centre. This accessibility reflects ZIMRA’s dedication to supporting taxpayers in fulfilling their obligations. The notice concludes with the organization’s motto, “My Taxes, My Duties: Building My Zimbabwe,” reinforcing the idea that tax compliance is not only a legal requirement but also a civic duty that contributes to national development.